|
The KIM range is a complete software suite with a level of functional richness which addresses the needs of both the Front and Back Office (maintenance, After Sales Service). KIMOCE concept is putting the client at the heart of the company through a strong integration between infrastructure management (equipment, assets, property, data processing etc) and customers services.
KIMOCE offers a full range of progressively deployable modular products, from Kim'Assets and Kim'Purchasing to the integrated service-orientate Kim'Service. To ensure that solutions are tailored to the environment and immediate needs of every client, the Kimoce range is organised as a suite of products, modules and packs.
A single database for a multitude of needs |
| |
 |
No matter which combination of products and modules are installed, the KIMOCE range will always run off a single, shared database. this type of system architecture ensures full upgradeability and harmonious, step-by-step implementation which avoids data duplication and overlaps. Moreover, the Kimoce range provides considerable scope for customisation which means it can be adapted to the specific operating procedures of all kinds of organisations. |
| |
|
 Managing infrastructure
- Life cycles of all material resources (furniture, real estate, hard/software, vehicles and technical equipment) and human resources (tracking training, skills, assignments, allowances, etc.)
- Work and maintenance
- Inventory and amortisation/depreciation
- Graphical management of plans, areas and spaces / Space planning
- General purchasing / bursary / e-procurement activities
- Stocks and supplies |
|
Managing client services |
- Reception of visitors
- Tracking prospects
- B2B and B2C call centers
- Consumer support services
- Hotline/Helpdesk
- After sales services
- Customer support services
- Software suite for integrated service management (sales, logistics, services, intervention planning, contracts, etc.).
|
|
- life cycles of all material ressources (furniture, real estate, hard/software, vehicles and technical equipment) and humen resources (tracking training, skills, assignments, allowances, etc.) - Work and maintenance
- Inventory and amortisation/depreciation
- Graphical management of plans, aeras and spaces / Space planning
- General purchasing / bursary / e-procurement activities
- Stocks and supplies
- Reception of visitors
- Tracking prospects
- B2B and B2C call centers
- Consumer support services
- Hotline / Helpdesk
- After sales services
- Customer support services
- Software suite for integrated service management (sales, logistics, services, intervention, planning, contracts, etc.).
 The products are pieces of standalone software.
The modules provide optional functions to colpete a product or a pack.
The packs are integrated software suites providing industry solutions.
|
|
